Service and repair options that suit you
With professional servicing, you can help extend the life of your Kirby, maintain peak cleaning performance, and protect your investment for years to come.
Scroll down to explore the options bellow we provide to our valued customers Australia-wide.
Drop-Off - Service or Repair
The most economical option.
Simply complete the online form below, drop your Kirby off at our service centre and let our qualified technicians take care of the rest.
Benefits:
- Save on call-out fees
- No freight costs
- Fast and convenient
- Ideal for customers located near our service centre
- Easy access just 2 minutes off freeway with free onsite parking
If you can visit our South Perth service centre, drop-off servicing provides great value and guarantees expert care for your Kirby. While you're there, why not browse our selection of the latest Kirby vacuums, accessories, bags, and cleaning products?
In-Home - Service or Repair
Professional servicing at your doorstep.
For added convenience, we offer in-home servicing through our network of independent service technicians located throughout most metropolitan areas and major regional centres across Australia.
Our technician will visit your home, inspect your Kirby, and carry outthe required service work on-site where possible.
Benefits:
- Convenient home appointment
- No need to transport your Kirby
- Available in most metro and major regional locations
- Professional service and repairs from experienced technicians
Please note: A call-out fee applies in addition to the service or repair charge. Not all repairs can be completed on-site, and depending on what is identified during the visit, your Kirby may need to attend a service centre to be repaired.
Postal - Service or repair
Australia-wide servicing for regional and remote customers.
If you're in a remote area, outside our in-home service coverage, or prefer not to have an in-home visit, don't worry—our postal service makes it easy to get professional Kirby servicing wherever you are. We're here to ensure you can access top-quality service no matter where you live.
Benefits:
- Available Australia-wide
- Ideal for country and remote customers
- Convenient and reliable
- Professional workshop servicing by qualified technicians
No matter where you live, expert Kirby servicing is only a post office visit away.
What's included in a Kirby service
Inspect, assess and maintain.
Every Kirby service includes a comprehensive inspection, assessment and maintenance program designed to optimise performance and identify potential issues before they become costly repairs.
Our qualified service technician will:
- Inspect and assess motor components
- Assess the suction fan for wear and abnormal noise
- Perform a complete airflow and suction test
- Assess overall power performance
- Inspect front and rear motor bearings
- Service and adjust the brush roll
- Lubricate the rear power drive axle and centre control
- Clean and remove accumulated internal dust and debris
- Provide a detailed service report outlining the condition of your Kirby
Additional Parts & Repairs
If we identify any worn, damaged or broken components during theservice, we will contact you before proceeding with any additional work. No repairs or replacement parts will be fitted without your approval.
Please note: A standard service fee is charged; see the booking page for more details. Additionally, any replacement parts, fittings,or extra repair work will incur additional charges.
The Kirby is more than just a vacuum.
Vacuuming then shampooing your carpet is the perfect one-two combo for the ultimate deep clean. You too can experience this ultimate deep clean in your home!
