Preparing your Kirby for shipping
If your Kirby has stopped working, won't switch on, has lost performance, or is making unusual noises, our experienced technicians can help diagnose and repair the problem.
Step 1 - Complete the Postal - Service or repair form
If you have not done so, complete the online form to schedule your service or repair using the link below. Once complete will will give you a job number
Step 2 - Secure a box and packaging
With experienced technicians, comprehensive inspections, transparent quotations and convenient service options, we're committed to helping Australian Kirby owners keep their machines operating reliably for years to come.
Book your Kirby service today and enjoy the confidence that comes from expert care.
Step 3 - Release the bag
If you have not done so, complete the online form to schedule your service or repair using the link below. Once complete will will give you a job number
Step 4 - Unclip cord
With experienced technicians, comprehensive inspections, transparent quotations and convenient service options, we're committed to helping Australian Kirby owners keep their machines operating reliably for years to come.
Book your Kirby service today and enjoy the confidence that comes from expert care.
Step 5 - Release the handle
If you have not done so, complete the online form to schedule your service or repair using the link below. Once complete will will give you a job number
Step 6 - Wrap base unit and power head
With experienced technicians, comprehensive inspections, transparent quotations and convenient service options, we're committed to helping Australian Kirby owners keep their machines operating reliably for years to come.
Book your Kirby service today and enjoy the confidence that comes from expert care.
Step 7 - Pack for Sending
If you have not done so, complete the online form to schedule your service or repair using the link below. Once complete will will give you a job number
Step 8 - Seal and label for sending
With experienced technicians, comprehensive inspections, transparent quotations and convenient service options, we're committed to helping Australian Kirby owners keep their machines operating reliably for years to come.
Book your Kirby service today and enjoy the confidence that comes from expert care.
Step 9 - Take to Australia Post
Take your Kirby to the nearest Australia Post outlet and send it to us. Regular post is fine but if you are in a hurry to can choose Express post.
Make sure to keep you reciept as you will need to inform us of the tracking number.
Step 10 - Send us tracking details
Once you have sent your Kirby update us with the tracking details by clicking on the button below.
Book your Kirby service today and enjoy the confidence that comes from expert care.
The Kirby is more than just a vacuum.
Vacuuming then shampooing your carpet is the perfect one-two combo for the ultimate deep clean. You too can experience this ultimate deep clean in your home!
